Honda Service Writer

Hendrickkiaofconcord

Raleigh, North Carolina, US
Customer service and communication
Scheduling vehicle service appointments
Estimating repair costs and parts
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers while scheduling service to be performed

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers while scheduling service to be performed.
  • The role requires excellent interpersonal, customer service, and organizational skills to work effectively with customers and technicians.
  • Hendrick fosters a culture of servant leadership, integrity, accountability, and commitment to customer enthusiasm.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers while scheduling service to be performed.

Skills & Requirements

Must-have

  • Customer service and communication
  • Scheduling vehicle service appointments
  • Estimating repair costs and parts
  • Maintaining dealership repair standards
  • Using Dealership Management System
  • Organized and safe work area

Nice-to-have

  • Intermediate Microsoft Office skills
  • Teamwork through trust and respect
  • Commitment to continuous improvement
  • Ability to work evenings and weekends
  • Passion for winning culture

Key Requirements

  • Valid Driver’s License
  • 3-5 years automotive or customer service experience
  • High School Diploma or GED
  • Working knowledge of mechanical vehicle operations

Work Rights

Not specified

Tailored Resume

Cover Letter