Patient Care Coordinator|dental Resource Center Concord

Concord Hospital

Concord, USA
Patient registration and data management
Customer service and patient interaction
Medical office operations knowledge
The PCC is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service

Job Summary

  • The PCC is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service.
  • Responsibilities include greeting patients, verifying information, facilitating patient care between services, and maintaining medical records.
  • The role involves processing calls, scheduling appointments, managing mail and faxes, and supporting special projects.

Matching Summary

The PCC is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service.

Skills & Requirements

Must-have

  • Patient registration and data management
  • Customer service and patient interaction
  • Medical office operations knowledge
  • Handling incoming calls and requests
  • Scheduling and confirming appointments

Nice-to-have

  • Support a patient-centered medical home
  • Work independently and within a team
  • Familiarity with medical terminology

Key Requirements

  • High School degree or GED equivalency
  • Proven customer service experience
  • Knowledge of medical office operations
  • Pass annual registration competency exam

Work Rights

Not specified

Tailored Resume

Cover Letter