Patient Service Representative Ii

Wake Forest Health Network

Lewisville, North Carolina, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Excellent customer service skills
Effective communication and interpersonal skills
Intermediate computer skills
Greets patients and visitors, answers telephone, screens calls, and takes messages

Job Summary

  • Greets patients and visitors, answers telephone, screens calls, and takes messages.
  • Registers patients, obtains demographic and insurance information, verifies coverage, collects co-pays, and schedules appointments.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and educational assistance.

Matching Summary

Greets patients and visitors, answers telephone, screens calls, and takes messages.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Effective communication and interpersonal skills
  • Intermediate computer skills
  • Basic medical terms and abbreviations
  • Keyboarding/data entry speed and accuracy
  • Strong attention to detail

Nice-to-have

  • Act as a resource to other staff
  • Ability to work in a fast paced environment
  • Organized and able to sort/file information

Key Requirements

  • 1 year customer service experience
  • High School Graduate
  • No Licensure, Registration, or Certification Required

Work Rights

Not specified

Tailored Resume

Cover Letter