Strong service operations and condition monitoring expertise
Ability to travel up to 40% of the time
This role serves as a key liaison between dealers, customers, and Caterpillar teams to strengthen service operations capability and capacity
Job Summary
This role serves as a key liaison between dealers, customers, and Caterpillar teams to strengthen service operations capability and capacity.
The consultant will execute action plans aligned with Differentiated Dealer Capabilities (DDC) standards to ensure sustained advancement in dealer performance.
Candidates must be prepared to work onsite five days a week and travel up to 40% within the Asia Pacific region.
Matching Summary
This role serves as a key liaison between dealers, customers, and Caterpillar teams to strengthen service operations capability and capacity.
Skills & Requirements
Must-have
10 years dealer or heavy equipment experience
Strong service operations and condition monitoring expertise
Ability to travel up to 40% of the time
Experience with Dealer CRM and scheduling systems
Nice-to-have
Established dealer network relationships
Strategic guidance and coaching capabilities
Data analysis and risk assessment skills
Collaboration across global regions
Key Requirements
Bachelor's degree required
Minimum 10 years of dealer or heavy equipment industry experience