Police Telecommunicator Trainee

City of Charlotte

Charlotte, NC, US
$24.00 - $29.81; not specified; not specified ph
On-site
Receive and transfer emergency calls
Enter and query criminal justice information
Communicate over radio and phone
The 911 Call Takers are responsible for answering calls and inputting the information in applicable databases at the CMPD emergency response center

Job Summary

  • The 911 Call Takers are responsible for answering calls and inputting the information in applicable databases at the CMPD emergency response center.
  • Must be able to work nights, weekends, holidays, and report to work during emergency and disaster events including inclement weather.
  • The City of Charlotte provides a comprehensive benefits package to eligible employees.

Matching Summary

The 911 Call Takers are responsible for answering calls and inputting the information in applicable databases at the CMPD emergency response center.

Salary

$24.00 - $29.81; Not specified; Not specified

Skills & Requirements

Must-have

  • Receive and transfer emergency calls
  • Enter and query criminal justice information
  • Communicate over radio and phone
  • Work nights, weekends, and holidays
  • Maintain access to sensitive materials

Nice-to-have

  • Customer service principles
  • Organizing and prioritizing work
  • Utilize multiple computer applications
  • Retain and recall information

Key Requirements

  • High School Graduate or equivalent
  • Sheriffs’ Standards Telecommunicator Certification (within one year)
  • U.S Citizenship

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter