Enterprise Customer Success Manager

Connecteam

Texas, United States
Base: $100-120k; bonus/equity: not specified; bene...
On-site
B2b saas experience
Customer-facing experience
Workforce management processes
Connecteam is seeking an Enterprise Customer Success Manager to oversee their large business and enterprise clients, ensuring customer satisfaction and success. The ideal candidate should have at least two years of experience in B2B SaaS, exceptional relational skills, and a strong background in workforce management processes

Job Summary

  • Connecteam is on a mission to change the work experience for deskless employees by providing a business management platform.
  • The Enterprise Customer Success Manager will oversee large business and enterprise customers, ensuring their sustained success and maximizing value from the Connecteam investment.
  • Benefits include medical coverage, insurance plan, paid time off, and 401(k).

Matching Summary

Match Score: 85

Connecteam is seeking an Enterprise Customer Success Manager to oversee their large business and enterprise clients, ensuring customer satisfaction and success. The ideal candidate should have at least two years of experience in B2B SaaS, exceptional relational skills, and a strong background in workforce management processes.

Salary

Base: $100-120K; Bonus/Equity: Not specified; Benefits: Medical coverage, insurance plan, paid time off, 401(k)

Skills & Requirements

Must-have

  • B2B SaaS experience
  • Customer-facing experience
  • Workforce management processes
  • Digital transformation background
  • Building senior stakeholder relationships

Nice-to-have

  • Entrepreneurial self-starter
  • High-paced environment
  • Global team experience
  • International remote-first company

Key Requirements

  • 2 years of B2B SaaS experience
  • Customer-facing experience
  • Experience deploying products and demonstrating value
  • Experience building relationships with senior stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter