Satair - Repair & Warranty Specialist

Satair Pte Ltd

3-5 years customer order management experience
Working knowledge of sap systems
Strong analytical and numeracy skills
This role serves as the central point of contact for vendor parts repair, lease, exchange, and warranty activities within the Asia Pacific region

Job Summary

  • This role serves as the central point of contact for vendor parts repair, lease, exchange, and warranty activities within the Asia Pacific region.
  • The specialist is responsible for managing customer orders and claims while ensuring suppliers meet contractually agreed key performance indicators.
  • Candidates must leverage SAP data to proactively manage workflows, forecast delays, and drive continuous process improvements.

Matching Summary

This role serves as the central point of contact for vendor parts repair, lease, exchange, and warranty activities within the Asia Pacific region.

Skills & Requirements

Must-have

  • 3-5 years Customer Order Management experience
  • Working knowledge of SAP systems
  • Strong analytical and numeracy skills
  • Experience in repair management processes
  • Understanding of After Sales Supply Chain

Nice-to-have

  • Shipping and/or aviation industry knowledge
  • IT affinity for digitalization initiatives
  • Strong intercultural understanding
  • Proactive problem-solving mindset
  • Continuous improvement champion

Key Requirements

  • Diploma/Degree in Aeronautics or Engineering
  • Minimum 3-5 years experience in Customer Order Management
  • Good knowledge of repair management
  • Export Control Basics knowledge

Work Rights

Not specified

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