Shopper Supervisor

Rappi

São Paulo, Brazil
Operational efficiency
Team leadership
Data analysis
The Shopper Supervisor is the guardian of operational efficiency and service quality in their region, leading the shopper team to achieve excellence in service

Job Summary

  • The Shopper Supervisor is the guardian of operational efficiency and service quality in their region, leading the shopper team to achieve excellence in service.
  • This professional acts at the intersection of people management, data analysis, and strategic relationships with retail partners, ensuring agile, precise, and profitable operations.
  • Responsibilities include supervising picking flow, auditing separation quality, monitoring order density, analyzing productivity metrics, and fostering a high-performance culture through constant feedback and development.

Matching Summary

The Shopper Supervisor is the guardian of operational efficiency and service quality in their region, leading the shopper team to achieve excellence in service.

Skills & Requirements

Must-have

  • operational efficiency
  • team leadership
  • data analysis
  • process improvement
  • customer satisfaction

Nice-to-have

  • high performance culture
  • continuous feedback
  • strategic partnerships
  • agile decision making

Key Requirements

  • Higher education (in progress or completed)
  • Experience in Retail Operations
  • Experience in E-commerce Operations
  • Experience in Last-Mile Logistics
  • Experience managing operational teams
  • Basic/Intermediate Excel skills

Work Rights

Not specified

Tailored Resume

Cover Letter