Head Of Channel Management Systems

ioh

ID
On-site
Channel management strategy
Omnichannel platforms
Smsc/sms gateway architecture
Provides strategic leadership and end-to-end ownership of all customer channel platforms across modern and legacy touchpoints

Job Summary

  • Provides strategic leadership and end-to-end ownership of all customer channel platforms across modern and legacy touchpoints.
  • Drives channel strategy, architecture, engineering excellence, and delivery to enable seamless customer experiences, scalability, and business growth.
  • Define and own the enterprise channel management strategy, roadmap, and target architecture.

Matching Summary

Provides strategic leadership and end-to-end ownership of all customer channel platforms across modern and legacy touchpoints.

Skills & Requirements

Must-have

  • channel management strategy
  • omnichannel platforms
  • SMSC/SMS Gateway architecture
  • SMPP, SS7, SIGTRAN, Diameter
  • API integration automation

Nice-to-have

  • modernization of legacy channels
  • scalability and business growth
  • cost-efficient platform design
  • stakeholder management

Key Requirements

  • Years of experience not specified
  • Education not specified
  • Work authorization not specified

Work Rights

Not specified

Tailored Resume

Cover Letter