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ING is seeking a UX Researcher focused on enhancing Employee Experience in Frankfurt, Germany. The ideal candidate will possess strong analytical and research skills, focusing on understanding employee needs and improving workplace services.
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Job Summary
Research employee needs regarding work environment, services, and processes.
Utilize qualitative and quantitative methods, including interviews, tests, workshops, surveys, and experience metrics.
Present research findings clearly and empower stakeholders to make data-driven, employee-focused decisions.
Matching Summary
Match Score: 75
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ING is seeking a UX Researcher focused on enhancing Employee Experience in Frankfurt, Germany. The ideal candidate will possess strong analytical and research skills, focusing on understanding employee needs and improving workplace services.
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Skills & Requirements
Must-have
Qualitative and quantitative research methods
Employee journey mapping
Experience metrics definition
Data synthesis and hypothesis generation
Prototype testing (Figma)
AI tools for research
Nice-to-have
Organizational context understanding
Agile methods experience
Cultural diversity openness
Key Requirements
Degree in User/Employee Research, Psychology, Social/Economic Sciences, UX, Service Design or similar
Several years of experience in User/Employee Research
Excellent analytical and communication skills
High empathy and understanding of organizational contexts