The role focuses on nurturing and supporting analytically technical customers to ensure their success with the Hex platform
Job Summary
The role focuses on nurturing and supporting analytically technical customers to ensure their success with the Hex platform.
You will combine deep user empathy with technical expertise to troubleshoot complex problems and squash bugs while contributing to product development.
The position offers a competitive total rewards package including market-benched salary, equity, comprehensive health benefits, and flexible paid time off.
Matching Summary
The role focuses on nurturing and supporting analytically technical customers to ensure their success with the Hex platform.
Salary
Base: $115,000 - $125,000; Bonus/Equity: Market-benched equity included; Benefits: Comprehensive health benefits and flexible paid time off
Skills & Requirements
Must-have
2+ years data science or analyst experience
Proficiency in SQL and Python
Experience with Jupyter notebooks and BI tools
Strong analytical thinking and troubleshooting skills
Excellent communication and empathy skills
Nice-to-have
Experience as Data Consultant or Customer Engineer
Familiarity with contemporary data stack including ETL and ML
Passion for team work and building company culture
Natural curiosity and eagerness to debate opinions
Key Requirements
2+ years experience as a working data scientist, analyst, or analytics engineer
Based in SF or NYC and willing to work in office at least 2 days per week