The IT Service Operations team uses the ServiceNow platform to support the business across the entire range of end user IT and systems
Job Summary
The IT Service Operations team uses the ServiceNow platform to support the business across the entire range of end user IT and systems.
You will be responsible for supporting the technical infrastructure, daily end user IT support and maintenance and administration of IT Systems for JHG in a professional and competent manner.
We offer competitive remuneration with salary continuance, and salary sacrifice options, great leave benefits, and career progression opportunities.
Matching Summary
The IT Service Operations team uses the ServiceNow platform to support the business across the entire range of end user IT and systems.
Skills & Requirements
Must-have
end user IT support
ServiceNow platform
Windows 11 environment
Active Directory
MS Teams
Office 365
IT devices and assets maintenance
Nice-to-have
AI in construction
digital transformation
collaborative team environment
logical approach to problem solving
calm and efficient issue resolution
Key Requirements
Tertiary qualifications in Computing or related discipline
Previous Help Desk and Level 1-2 support experience