IQVIA UK is seeking a Senior Managed Services Analyst to deliver specialized technology services, manage project activities, and enhance client solutions. The ideal candidate should possess a relevant Bachelor's degree or equivalent experience and demonstrate strong problem-solving and project management skills
Job Summary
The role involves developing and delivering detailed technology services requiring specialized knowledge of IQVIA's products.
Responsibilities include supporting problem identification, system architecture definition, and full solution deployment including client training.
The position requires coordinating routing of Requests For Change and escalating product support issues to the next level of support.
Matching Summary
Match Score: 85
IQVIA UK is seeking a Senior Managed Services Analyst to deliver specialized technology services, manage project activities, and enhance client solutions. The ideal candidate should possess a relevant Bachelor's degree or equivalent experience and demonstrate strong problem-solving and project management skills.
Skills & Requirements
Must-have
Managed services project activities
CSM incident management tool usage
Client training and solution deployment
Service request resolution
Change request coordination
Nice-to-have
Product improvement feedback skills
Cost and schedule monitoring
Broad supervision decision making
Quality standards adherence
Key Requirements
Bachelor's Degree in Computer Science or related field