EZCORP is seeking a Service Desk Specialist to provide remote IT support, ensuring timely handling of service requests while maintaining a high level of customer satisfaction. The ideal candidate should possess strong technical skills and customer service experience, with at least two years in similar roles
Job Summary
The Service Desk Specialist ensures the timely handling of all service requests (Incidents and Requests) submitted by the different areas of the company through the established communication channels for user support.
Handle 100% of all tickets submitted each day and meet the established SLAs for all services in the catalog.
Join us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person – everywhere!
Matching Summary
Match Score: 85
EZCORP is seeking a Service Desk Specialist to provide remote IT support, ensuring timely handling of service requests while maintaining a high level of customer satisfaction. The ideal candidate should possess strong technical skills and customer service experience, with at least two years in similar roles.