Customer Service Representative, Per Diem

University of Miami

Miami, FL, United States
Provide patient and visitor experience
Create id badges for patients
Assist with parking validations
The Customer Service Representative is responsible for providing the pivotal first impression and setting the tone for the patient, family, or visitor experience

Job Summary

  • The Customer Service Representative is responsible for providing the pivotal first impression and setting the tone for the patient, family, or visitor experience.
  • This position is responsible for creating ID badges for all patients families, and visitors upon entering the UHealth hospital lobbies.
  • The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Matching Summary

The Customer Service Representative is responsible for providing the pivotal first impression and setting the tone for the patient, family, or visitor experience.

Skills & Requirements

Must-have

  • Provide patient and visitor experience
  • Create ID badges for patients
  • Assist with parking validations
  • Maintain patient confidentiality
  • Adhere to HIPAA requirements
  • Work weekends and evenings

Nice-to-have

  • Friendly, empathic, compassionate demeanor
  • Multilingual skill strongly preferred
  • Calm, professional, and empathic demeanor
  • Positive tone and helpful attitude

Key Requirements

  • High School diploma or equivalent
  • Prior Customer Service experience helpful
  • Proficiency in English
  • Able to work in a fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter