Customer Banking Specialist - Newman (full Time, 12 Month Opportunity)
Cobcv
Newman
Full time, onsite (monday - friday)
Assisting with general banking transactions
Face-to-face and phone-based customer service
Using in-branch technology and digital banking
Cobcv is seeking a full-time Customer Banking Specialist for their Newman Branch Hub. The role involves assisting customers with banking transactions through both digital and face-to-face channels while emphasizing outstanding customer service
Job Summary
This role involves assisting customers with everyday banking needs and complaints via telephone or other digital channels, as well as face-to-face in a retail branch setting.
You will build personal connections with customers, help them utilize digital banking options, and complete financial health checks.
The company offers continuous training and development to support career aspirations and encourages Aboriginal &/or Torres Strait Islander people to apply.
Matching Summary
Match Score: 85
Cobcv is seeking a full-time Customer Banking Specialist for their Newman Branch Hub. The role involves assisting customers with banking transactions through both digital and face-to-face channels while emphasizing outstanding customer service.
Skills & Requirements
Must-have
Assisting with general banking transactions
Face-to-face and phone-based customer service
Using in-branch technology and digital banking
Processing personal loan applications
Capturing customer feedback and driving improvement