Implementation & Customer Success Manager (ai & Innovations)

Jobgether

United States
On-site
Ai and analytics platform experience
Multi-stakeholder project leadership
Client value realization strategies
This role leads the successful onboarding and long-term engagement of customers using advanced, data-driven solutions in a highly innovative environment

Job Summary

  • This role leads the successful onboarding and long-term engagement of customers using advanced, data-driven solutions in a highly innovative environment.
  • You will act as a key bridge between commercial commitments and operational delivery to ensure clients realize value quickly and effectively.
  • The position offers the opportunity to manage complex, multi-stakeholder projects while collaborating with cross-functional teams across product, operations, and strategy.

Matching Summary

This role leads the successful onboarding and long-term engagement of customers using advanced, data-driven solutions in a highly innovative environment.

Skills & Requirements

Must-have

  • AI and analytics platform experience
  • Multi-stakeholder project leadership
  • Client value realization strategies
  • Cross-functional collaboration skills

Nice-to-have

  • Technical understanding of clinical platforms
  • Influence on product evolution
  • Data-driven solution expertise
  • Best practices shaping ability

Key Requirements

  • Experience managing complex multi-stakeholder projects
  • Understanding of AI and analytics platforms
  • Ability to guide customers through implementation and adoption

Work Rights

Not specified

Tailored Resume

Cover Letter