Box Office Agent

Live Nation Entertainment

Edmonton, AB, Canada
Exceptional front-line customer service
Ticketmaster point of sale system
Archtics and tm host systems
Providing exceptional front-line customer service to ticket purchasers and conducting in-person ticket sales at the Box Office using the Ticketmaster Point of Sale system

Job Summary

  • Providing exceptional front-line customer service to ticket purchasers and conducting in-person ticket sales at the Box Office using the Ticketmaster Point of Sale system.
  • Fostering and maintaining a positive attitude towards the company and its activities while working with Archtics and TM Host systems on a regular basis.
  • Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day.

Matching Summary

Providing exceptional front-line customer service to ticket purchasers and conducting in-person ticket sales at the Box Office using the Ticketmaster Point of Sale system.

Skills & Requirements

Must-have

  • Exceptional front-line customer service
  • Ticketmaster Point of Sale system
  • Archtics and TM Host systems
  • Balance cash and credit card receipts
  • Flexible and fluid work schedule
  • Evenings, weekends, and holidays availability

Nice-to-have

  • Service oriented
  • Strong organizational skills
  • Go-getter attitude
  • Work under pressure
  • Minimal supervision
  • Passion for live events

Key Requirements

  • Minimum 1-year sales/customer service experience
  • Basic event ticketing understanding
  • General office and cash experience preferred
  • Ability to accommodate flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter