Application Support Sme

LSEG

Hyderabad, , India
Business process management
Process discovery workshops
Process mapping tools
The Application Support SME will lead process discovery, modelling, governance, and optimization initiatives across the organization

Job Summary

  • The Application Support SME will lead process discovery, modelling, governance, and optimization initiatives across the organization.
  • Work effectively in a DevOps environment, contributing to continuous improvement and operational resilience.
  • Join us and be part of a team that values innovation, quality, and continuous improvement.

Matching Summary

The Application Support SME will lead process discovery, modelling, governance, and optimization initiatives across the organization.

Skills & Requirements

Must-have

  • Business Process Management
  • Process discovery workshops
  • Process mapping tools
  • SaaS-based applications support
  • DevOps environment experience
  • Troubleshoot application issues

Nice-to-have

  • Workflow automation tools familiarity
  • Cloud technologies experience
  • ITIL processes understanding
  • Lateral problem-solving skills
  • Results-driven and solutions-oriented

Key Requirements

  • 8-10 years of experience
  • Degree in Computer Science or equivalent
  • Hands-on process discovery facilitation
  • Strong analytical, documentation, communication skills
  • Experience supporting SaaS applications
  • Cloud technologies experience (AWS/Azure)
  • ITIL processes understanding

Work Rights

Not specified

Tailored Resume

Cover Letter