Customer Service

TotalEnergies

CELAYA, Mexico
On-site
Customer service
Logistics coordination
Client communication
TotalEnergies is seeking a Customer Service professional in Celaya, Mexico, to coordinate logistics for prototype shipments in the automotive industry. The role requires a degree in Industrial Engineering or related fields, along with specific technical skills and a minimum of three years of customer service experience in the automotive sector

Job Summary

  • Coordinate the logistics of prototype part shipments to the client, ensuring adequate documentation and providing timely attention to their requirements.
  • Receive and analyze customer requirements, generate and communicate the prototype part shipment schedule, and maintain effective communication with internal departments and clients.
  • Apply operational controls involved in the company's management systems, such as ISO 14000, ISO 45000, ISO 50001, and IATF 16949.

Matching Summary

Match Score: 85

TotalEnergies is seeking a Customer Service professional in Celaya, Mexico, to coordinate logistics for prototype shipments in the automotive industry. The role requires a degree in Industrial Engineering or related fields, along with specific technical skills and a minimum of three years of customer service experience in the automotive sector.

Skills & Requirements

Must-have

  • customer service
  • logistics coordination
  • client communication
  • ISO 14000, ISO 45000, ISO 50001, IATF 16949

Nice-to-have

  • planning
  • organization
  • teamwork
  • decision making

Key Requirements

  • 3 years experience in automotive customer service
  • Licenciatura in Industrial Engineering or administrative areas
  • PROTRANS, EDI, MRP, MAPICS, RA400, APICS

Work Rights

Not specified

Tailored Resume

Cover Letter