This role is critical to supporting exceptional patient experiences, revenue integrity, and operational excellence across a growing national service
Job Summary
This role is critical to supporting exceptional patient experiences, revenue integrity, and operational excellence across a growing national service.
You will coordinate the patient journey from referral through to discharge, ensuring admission documentation is complete and managed in a timely manner.
Join a purpose-driven organisation guided by the values of Compassion, Justice, Integrity and Excellence with access to employee benefits including salary packaging.
Matching Summary
This role is critical to supporting exceptional patient experiences, revenue integrity, and operational excellence across a growing national service.
Skills & Requirements
Must-have
Patient Administration Systems experience
Health Fund contract interpretation
Medical terminology knowledge
Debt collection and reconciliation
WebPAS or similar system proficiency
Nice-to-have
Private health insurance industry knowledge
Medicare rules understanding
Collaborative team member mindset
Continuous improvement initiative support
Key Requirements
Previous experience in Billing or Patient Administration within private healthcare
Demonstrated experience interpreting Health Fund contracts
Intermediate capability across Microsoft Excel, Word, and Outlook