Customer Service Representative

Crittercarevet

Laredo, TX, United States
Depending on experience
On-site
Professional phone etiquette
Prioritize and complete tasks
Problem-solving skills
Crittercarevet is seeking a Customer Service Representative in Laredo, TX, to manage client communications, appointment scheduling, and administrative tasks within a veterinary environment. The ideal candidate should possess excellent customer service skills, attention to detail, and the ability to work flexible hours, including weekends

Job Summary

  • Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
  • Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 85

Crittercarevet is seeking a Customer Service Representative in Laredo, TX, to manage client communications, appointment scheduling, and administrative tasks within a veterinary environment. The ideal candidate should possess excellent customer service skills, attention to detail, and the ability to work flexible hours, including weekends.

Salary

Depending on experience

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Prioritize and complete tasks
  • Problem-solving skills
  • Excellent customer service skills
  • Computer efficiency
  • Detail-oriented

Nice-to-have

  • Compassionate and well-mannered
  • Calm in emergency situations
  • Experience with veterinary software

Key Requirements

  • HS Diploma or educational equivalent
  • Must be able to work most Saturdays
  • Available to work weekends and holiday rotations
  • One year of customer service representative experience
  • Knowledge of veterinary medical terminology and procedures

Work Rights

Not specified

Tailored Resume

Cover Letter