Customer Service Officer

JAC RECRUITMENT PTE. LTD.

Clementi, Singapore
Provide customer service via phone and email
Prepare shipping and import/export documents
Monitor shipment clearance and delivery status
The Coordinator is responsible for managing daily inbound and outbound data while overseeing receiving, storage, and distribution activities

Job Summary

  • The Coordinator is responsible for managing daily inbound and outbound data while overseeing receiving, storage, and distribution activities.
  • The role requires preparing shipping documents and generating invoices in accordance with established standard operating procedures.
  • Incumbents must ensure all processes are carried out safely and efficiently while maintaining strong relationships with customers and carriers.

Matching Summary

Match Score: 85

The Coordinator is responsible for managing daily inbound and outbound data while overseeing receiving, storage, and distribution activities.

Skills & Requirements

Must-have

  • Provide customer service via phone and email
  • Prepare shipping and import/export documents
  • Monitor shipment clearance and delivery status
  • Maintain accurate inventory records
  • Coordinate with warehouse and operational teams

Nice-to-have

  • Strong working relationships with external stakeholders
  • Ability to work in a safe compliant environment
  • Proficiency in following established SOPs

Key Requirements

  • Experience in import/export documentation
  • Knowledge of warehouse operational activities
  • Ability to meet Key Performance Indicators (KPIs)

Work Rights

Not specified

Tailored Resume

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