Associate Customer Success Operations Manager (japanese Speaker)

PubMatic

Gurugram, India
Hybrid (3 days in office, 2 days remote)
Fluent in japanese written and spoken
Foundational understanding of programmatic advertising
Strong english communication skills
PubMatic is seeking an Associate Customer Success Operations Manager fluent in Japanese to provide operational and technical support for publisher clients, focusing on monetization and performance improvement. The ideal candidate should possess strong communication skills in both Japanese and English, a basic understanding of digital advertising, and a desire to learn in the Adtech field

Job Summary

  • This role sits at the intersection of Ad Operations, Publisher Monetization, data, and technology to support clients across Japan.
  • The successful candidate will provide day-to-day operational support, explain technical concepts in Japanese and English, and analyze reports for performance trends.
  • PubMatic offers a hybrid work schedule with benefits including healthcare insurance, paternity/maternity leave, and catered lunches.

Matching Summary

Match Score: 85

PubMatic is seeking an Associate Customer Success Operations Manager fluent in Japanese to provide operational and technical support for publisher clients, focusing on monetization and performance improvement. The ideal candidate should possess strong communication skills in both Japanese and English, a basic understanding of digital advertising, and a desire to learn in the Adtech field.

Skills & Requirements

Must-have

  • Fluent in Japanese written and spoken
  • Foundational understanding of programmatic advertising
  • Strong English communication skills
  • Experience with data analysis and reporting

Nice-to-have

  • Familiarity with header bidding and Open RTB
  • Interest in mobile monetization and ad SDKs
  • Exposure to BI tools or analytics platforms
  • Comfortable using AI-powered productivity tools
  • Prior exposure to Salesforce, JIRA, or Zendesk

Key Requirements

  • 1-2 years of experience in Japanese language roles
  • Bachelor's degree in engineering (CS/IT) or equivalent
  • JLPT N2 preferred (N3 considered)

Work Rights

Not specified

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