Représentant.e Du Service À La Clientèle, Indemnisation

Intact Insurance

Multiple Locations
Base: 43,600 - 53,200; bonus/equity: annual bonus ...
Hybrid
Subject matter expert on policies
Handle inbound calls
Document claims files accurately
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career

Job Summary

  • Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career.
  • Pay at Intact is about much more than just salary.
  • We are looking for a Customer Service Representative, Claims to join our growing team!

Matching Summary

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career.

Salary

Base: 43,600 - 53,200; Bonus/Equity: Annual bonus target 5% with potential payout up to double target, Share plan & ESPP with 50% match; Benefits: Multiple benefits for wellbeing, flexible work arrangements, hybrid model, extra days off

Skills & Requirements

Must-have

  • Subject matter expert on policies
  • Handle inbound calls
  • Document claims files accurately
  • Meet daily call centre metrics
  • High volume inbound calls
  • Work 35 hours per week

Nice-to-have

  • Initiate difficult conversations with empathy
  • Agility to navigate changing priorities
  • Foster strong working relationships
  • Living the Intact Values

Key Requirements

  • Customer service and sales experience preferred
  • Insurance experience is an asset
  • Eligible to work in Canada

Work Rights

Eligible to work in Canada

Tailored Resume

Cover Letter