Business Specialist

Telstra

Bengaluru, India
Fully remote
Leadership experience
Effective stakeholder management
Real-time management experience
In the Process Support role, you’ll succeed by working collaboratively with stakeholders and process owners to assist in developing processes and procedures

Job Summary

  • In the Process Support role, you’ll succeed by working collaboratively with stakeholders and process owners to assist in developing processes and procedures.
  • You’ll be empowered to implement initiatives to deliver on improved performance, and contribute significantly to programs of work to drive improvements in contact centre efficiency.
  • We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work.

Matching Summary

In the Process Support role, you’ll succeed by working collaboratively with stakeholders and process owners to assist in developing processes and procedures.

Skills & Requirements

Must-have

  • Leadership experience
  • Effective stakeholder management
  • Real-time management experience

Nice-to-have

  • Strong communication skills
  • Ability to drive change
  • Collaboration across teams

Key Requirements

  • 3+ years in customer operations
  • 3+ years in reporting experience

Work Rights

Not specified

Tailored Resume

Cover Letter