Sme, Hr Operations

JLL UK

Gurugram, India
Hr processes and standard operating procedures
Resolve tier 1 and tier 2 queries
Quality responses to queries and complaints
Work effectively across a variety of communication channels with a strong focus on creating a positive customer experience

Job Summary

  • Work effectively across a variety of communication channels with a strong focus on creating a positive customer experience.
  • Manage Global compensation audits and reports, and semi-functional issues in Workday.
  • Foster an inclusive team culture that encourages innovation and collaboration.

Matching Summary

Work effectively across a variety of communication channels with a strong focus on creating a positive customer experience.

Skills & Requirements

Must-have

  • HR processes and standard operating procedures
  • Resolve Tier 1 and Tier 2 queries
  • Quality responses to queries and complaints
  • First time right approach
  • Workday and EIB Validations
  • Case management tool (Service-now)

Nice-to-have

  • Shaping the future of real estate
  • Entrepreneurial and inclusive work environment
  • Continuous learning and professional development
  • Above-and-beyond customer service mindset
  • Security focus with sensitive HR data

Key Requirements

  • 6+ years of experience in HR client services role
  • Bachelor’s or master’s degree in human resources or related field

Work Rights

Not specified

Tailored Resume

Cover Letter