Provide scientific support to existing & prospective customers especially in biopharma segment and help them with protocols to support their scientific goals
Job Summary
Provide scientific support to existing & prospective customers especially in biopharma segment and help them with protocols to support their scientific goals.
The selected candidate will be responsible for supporting customer needs, training and demonstrations of different microscopes and software including fluorescence, phase contrast and if required confocal, hyperspectral and intravital systems.
Act as problem solver for customer/application problems as well as interface to technical service.
Matching Summary
Provide scientific support to existing & prospective customers especially in biopharma segment and help them with protocols to support their scientific goals.
Skills & Requirements
Must-have
Scientific support for biopharma customers
Microscope and software demonstrations
Product and application presentations
Customer feedback and trend analysis
Problem solving for customer issues
Working in dark microscopy rooms
Nice-to-have
Continuous improvement mindset
Customer-focused approach
Teamwork and independent work ability
Tactical and strategic thinking
Key Requirements
MSc / MTech/ PhD or higher in Cell Biology/ Biochemistry/ Special Biology or related discipline or equivalent
Work experience in BioPharma industry
Strong technical knowledge
At least one-year hands on experience with high-end systems
Proven record of successful user or application specialist