Scheduling Coordinator

Johnson Controls OpenBlue

High Point, United States
Base: $26-$32; bonus/equity: not specified; benefi...
On-site
Schedule assigned technicians and mechanics
Debrief technician activities daily
Coordinate with technicians to resolve concerns
Johnson Controls OpenBlue is seeking a Scheduling Coordinator for their High Point, US location. This on-site role involves managing technician schedules, coordinating customer service requests, and ensuring timely completion of maintenance tasks

Job Summary

  • As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.
  • Under direct supervision of the Market Resource Manager, the HVAC Customer Resource Coordinator receives and schedules customer calls for service.
  • Competitive pay, paid vacation, holidays, and sick time, and a comprehensive benefits package are offered.

Matching Summary

Match Score: 85

Johnson Controls OpenBlue is seeking a Scheduling Coordinator for their High Point, US location. This on-site role involves managing technician schedules, coordinating customer service requests, and ensuring timely completion of maintenance tasks.

Salary

Base: $26-$32; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Schedule assigned technicians and mechanics
  • Debrief technician activities daily
  • Coordinate with technicians to resolve concerns
  • Update customer account information in NxGen
  • Communicate action plans to customers

Nice-to-have

  • Support for physical, financial, and emotional wellbeing
  • Encouraging and collaborative team environment
  • Develop yourself through meaningful work

Key Requirements

  • High school diploma or equivalent
  • Two to five years of service industry experience
  • Ability to perform work independently
  • Solid organizational and attention to detail skills
  • Strong interpersonal skills
  • Ability to simultaneously handle a large and diverse number of projects
  • Able to prioritize work activities based on financial impact

Work Rights

Not specified

Tailored Resume

Cover Letter