Base: not specified; bonus/equity: kpi allowances ...
On-site
Live chat and email communication
Handle customer inquiries and issues
Maintain working knowledge of products
OKX is a leading crypto exchange providing millions access to crypto trading and decentralized crypto applications
Job Summary
OKX is a leading crypto exchange providing millions access to crypto trading and decentralized crypto applications.
Attending to all inquiries/issues from global customers on multiple channels including email, chat, voice, and social media.
Competitive remuneration package including basic salary, KPI allowances, annual bonuses, meal allowance, and RM 3500 benefits per annum for training & wellness.
Matching Summary
OKX is a leading crypto exchange providing millions access to crypto trading and decentralized crypto applications.
Salary
Base: Not specified; Bonus/Equity: KPI allowances + Annual Bonuses; Benefits: RM 3500 Benefits per annum (Training & Wellness)
Skills & Requirements
Must-have
live chat and email communication
handle customer inquiries and issues
maintain working knowledge of products
work independently in fast-paced environment
support 24x7 operations
Nice-to-have
navigate difficult situations calmly
passion to find right solution
multi-task while managing time
ramp up quickly and act on feedback
Key Requirements
minimum 2 years' experience
excellent command of spoken and written Thai & English