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Rick Hendrick Chevrolet Buick GMC is seeking a Service Advisor to facilitate customer service by identifying and documenting required vehicle maintenance and repairs, scheduling appointments, and providing cost estimates. The role emphasizes excellent customer interaction, organizational skills, and adherence to company standards.
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Job Summary
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services.
Meets dealership’s standards for repair and order production and maintains CSI at or above Company standards.
Matching Summary
Match Score: 75
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Rick Hendrick Chevrolet Buick GMC is seeking a Service Advisor to facilitate customer service by identifying and documenting required vehicle maintenance and repairs, scheduling appointments, and providing cost estimates. The role emphasizes excellent customer interaction, organizational skills, and adherence to company standards.
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Skills & Requirements
Must-have
Identify and document service needs
Advise customers on services
Schedule service appointments
Maintain CSI standards
Intermediate Microsoft Office skills
Nice-to-have
Demonstrate Core Values
Teamwork through Trust & Respect
Commitment to Customer Enthusiasm
Key Requirements
High School Diploma
Automotive field of study
3-5 years of work experience
Previous automotive or customer service experience
Working knowledge of vehicle mechanical operations