North Carolina Department of Health and Human Services
Martin County, NC, US
Base: $37,377 - $65,408; bonus/equity: not specifi...
High school diploma or ged
Four years related administrative experience
Experience working in a call center setting
The position is located within the Customer Support Call Center in Martin County, NC, handling a fast-paced, high-volume flow of incoming calls
Job Summary
The position is located within the Customer Support Call Center in Martin County, NC, handling a fast-paced, high-volume flow of incoming calls.
Primary responsibilities include providing accurate case information, updating demographic records in the ACTS system, and explaining child support service timelines and fees.
The State of North Carolina offers comprehensive benefits including health insurance, retirement plans, paid vacation, sick leave, and parental leave.
Matching Summary
The position is located within the Customer Support Call Center in Martin County, NC, handling a fast-paced, high-volume flow of incoming calls.
Salary
Base: $37,377 - $65,408; Bonus/Equity: Not specified; Benefits: Health insurance, retirement plans, NCFlex program, paid leave
Skills & Requirements
Must-have
High school diploma or GED
Four years related administrative experience
Experience working in a call center setting
Nice-to-have
Data entry experience
Customer service in office or medical setting
Knowledge of child support laws
Key Requirements
High school or GED diploma
Four years of related administrative experience
Criminal background check required for positions of trust