Director Of Client Success

Harris Chronic Care

Hawaii, USA
Fully remote
Client satisfaction and retention
Strategic planning and execution
Client advocacy and relationship management
You will drive change and influence stakeholders at all levels to ensure cross-departmental collaboration and alignment with our organizational goals

Job Summary

  • You will drive change and influence stakeholders at all levels to ensure cross-departmental collaboration and alignment with our organizational goals.
  • You will uphold high standards of service delivery, optimizing operational efficiency to exceed client expectations.
  • You will identify and create educational marketing content that effectively supports client success and engagement.

Matching Summary

You will drive change and influence stakeholders at all levels to ensure cross-departmental collaboration and alignment with our organizational goals.

Skills & Requirements

Must-have

  • Client satisfaction and retention
  • Strategic planning and execution
  • Client advocacy and relationship management
  • Operational excellence in service delivery
  • Data-driven decision making
  • Consultative sales expertise

Nice-to-have

  • Cross-departmental collaboration
  • Educational content development
  • Casual work environment

Key Requirements

  • 7-10 years experience in RCM
  • Bachelor's degree or equivalent
  • Proficiency in Microsoft Excel
  • Willingness to travel up to 50%

Work Rights

Candidates must be based in Hawaii

Tailored Resume

Cover Letter