It Site Support Engineer I

Thermo Fisher Scientific UK

Fully remote
1-3 years desktop support experience
Pc laptop installation and configuration
Active directory and network troubleshooting
This role involves providing in-house support for end users within a global organization valued for performance and innovation

Job Summary

  • This role involves providing in-house support for end users within a global organization valued for performance and innovation.
  • Responsibilities include managing incident queues, resolving hardware and software issues, and performing IMAC tasks for corporate applications.
  • The position requires assisting with smart hands support in computer rooms and configuring various devices including PCs, printers, and mobile phones.

Matching Summary

This role involves providing in-house support for end users within a global organization valued for performance and innovation.

Skills & Requirements

Must-have

  • 1-3 years desktop support experience
  • PC laptop installation and configuration
  • Active Directory and network troubleshooting
  • IMAC request fulfillment
  • Printer scanner phone break fix

Nice-to-have

  • ITIL certification preferred
  • Basic customer service skills
  • Ability to work in a team
  • Vendor interaction experience
  • Strong written verbal communication

Key Requirements

  • Associates Degree preferred
  • 1-3 years desktop support experience
  • ITIL certification preferred

Work Rights

Not specified

Tailored Resume

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