Conseiller Relation Clients H/f Cdi

Vitalaire

Bordeaux, France
On-site
Excellent french oral and written communication
Proficiency in computer tools
Experience in customer relations
Vitalaire is seeking a Customer Relations Advisor to join their team in Bordeaux, France. The role involves managing client interactions and supporting patients in their healthcare needs, with a focus on quality service and operational efficiency

Job Summary

  • Ensure the telephone response to customer/patient calls.
  • Provide adapted and optimal responses to customer needs, contributing to channel management.
  • Coordinate and reschedule intervention/delivery requests for our clients (patients, doctors, pharmacists).

Matching Summary

Match Score: 78

Vitalaire is seeking a Customer Relations Advisor to join their team in Bordeaux, France. The role involves managing client interactions and supporting patients in their healthcare needs, with a focus on quality service and operational efficiency.

Skills & Requirements

Must-have

  • Excellent French oral and written communication
  • Proficiency in computer tools
  • Experience in customer relations
  • Ability to listen and reformulate

Nice-to-have

  • Empathy and interpersonal skills
  • Team spirit and service orientation
  • Experience in health or home care

Key Requirements

  • Bac + 2 education level
  • First experience in customer relations
  • First experience in health or home care

Work Rights

Not specified

Tailored Resume

Cover Letter