Customer Success Manager

AvePoint

Melbourne, Victoria, Australia
On-site
Technology adoption strategy
Customer success metrics
Technical advisor
You will be responsible for generating repeatable strategy of technology adoption for AvePoint customers

Job Summary

  • You will be responsible for generating repeatable strategy of technology adoption for AvePoint customers.
  • Act as a trusted technical advisor, coordinating solution delivery and support for enterprise clients.
  • Deliver executive business reviews to demonstrate ROI and strategic value.

Matching Summary

You will be responsible for generating repeatable strategy of technology adoption for AvePoint customers.

Skills & Requirements

Must-have

  • technology adoption strategy
  • customer success metrics
  • technical advisor
  • account management
  • contract renewal cycles
  • executive business reviews

Nice-to-have

  • understand full sales cycle
  • liaise between stakeholders

Key Requirements

  • Experience with NPS and customer data insights
  • Experience with sales strategies

Work Rights

Not specified

Tailored Resume

Cover Letter