Project Director - Business Consulting Pi - Tmt - Cns - Bc - Finance - New Delhi

Ernst & Young Global Ltd

New Delhi, India
On-site
5-7 years customer service experience
Oracle erp proficiency required
Salesforce platform expertise
Ernst & Young Global Ltd is seeking a Project Director for their Business Consulting team in New Delhi, focusing on the Technology, Media, and Telecommunications (TMT) sectors. The ideal candidate will have extensive experience in customer service or sales operations, particularly within large multinational organizations, with a strong emphasis on process improvement, AI, and automation

Job Summary

  • The role focuses on driving operational excellence and process transformation within global sales and customer service operations.
  • Candidates will be responsible for implementing AI-driven solutions to optimize workflows and reduce manual errors.
  • EY offers a culture of limitless potential with personalized career journeys and extensive training opportunities.

Matching Summary

Match Score: 85

Ernst & Young Global Ltd is seeking a Project Director for their Business Consulting team in New Delhi, focusing on the Technology, Media, and Telecommunications (TMT) sectors. The ideal candidate will have extensive experience in customer service or sales operations, particularly within large multinational organizations, with a strong emphasis on process improvement, AI, and automation.

Skills & Requirements

Must-have

  • 5-7 years customer service experience
  • Oracle ERP proficiency required
  • Salesforce platform expertise
  • AI-driven process automation
  • Tableau or Power BI analytics

Nice-to-have

  • Six Sigma or Lean certification
  • B2B organization background
  • RPA platforms experience
  • Demantra forecasting knowledge
  • Collaborative team mindset

Key Requirements

  • Bachelor's degree in business or related field
  • Minimum 5-7 years of relevant experience
  • Experience with $20+ billion revenue companies

Work Rights

Not specified

Tailored Resume

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