Manager, Software Technical Account Managers

Axon Enterprise

Scottsdale, United States
Not specified; competitive salary mentioned; 401k ...
On-site
8+ years in technical delivery
5+ years leading senior individual contributors
Experience with hardware and software deployments
Axon Enterprise is seeking a Manager for their Software Technical Account Managers team in Scottsdale, Arizona. The role involves leading a team to support strategic public safety customers, ensuring successful deployment and adoption of Axon’s technology solutions

Job Summary

  • This role involves leading a team of up to 15 Technical Account Managers to support Axon's strategic public safety customers across embedded, regional, and traveling engagement models.
  • The successful candidate will be accountable for scaling predictable execution, managing hardware and software deployments, and ensuring sustained platform adoption for agency environments.
  • Axon offers competitive benefits including medical, dental, vision plans, paid parental leave, fitness programs, and learning and development opportunities.

Matching Summary

Match Score: 85

Axon Enterprise is seeking a Manager for their Software Technical Account Managers team in Scottsdale, Arizona. The role involves leading a team to support strategic public safety customers, ensuring successful deployment and adoption of Axon’s technology solutions.

Salary

Not specified; Competitive salary mentioned; 401k with employer match included

Skills & Requirements

Must-have

  • 8+ years in technical delivery
  • 5+ years leading senior individual contributors
  • Experience with hardware and software deployments
  • Executive presence with command-level stakeholders
  • Data-driven leadership using KPIs and dashboards

Nice-to-have

  • Building custom Microsoft Power BI dashboards
  • SQL Server query optimization and reporting
  • Experience with CAD and RMS law enforcement systems
  • Ability to obtain CJIS compliance clearance
  • Fast-paced mission-critical environment experience

Key Requirements

  • Bachelor's degree in Business, Technology, or Engineering
  • 8+ years of customer-facing technical delivery experience
  • 5+ years of people management experience
  • Ability to maintain CJIS compliance

Work Rights

Must have legal eligibility to work in the US; Ability to obtain CJIS compliance required

Tailored Resume

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