Competitive compensation + equity; medical healthc...
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Openstack components architecture and data flow
Production kubernetes cluster issue resolution
Linux administration storage and networking subsystems
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Platform9 is seeking an L2 Cloud Support Engineer in India to provide exceptional technical support for their Private Cloud solutions, requiring strong troubleshooting skills in OpenStack and Kubernetes environments. The role emphasizes customer success and involves continuous learning and collaboration with enterprise clients.
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Job Summary
The role involves independently troubleshooting customer issues in OpenStack and Kubernetes environments while maintaining high SLA goals.
Platform9 is a leader in simplifying enterprise private clouds with over 30,000 nodes in production at major enterprises.
Employees receive competitive compensation, equity, medical healthcare for families, and opportunities for professional development and global certifications.
Matching Summary
Match Score: 75
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Platform9 is seeking an L2 Cloud Support Engineer in India to provide exceptional technical support for their Private Cloud solutions, requiring strong troubleshooting skills in OpenStack and Kubernetes environments. The role emphasizes customer success and involves continuous learning and collaboration with enterprise clients.
**
Salary
Competitive Compensation and Equity; Medical Healthcare included; Professional Development benefits available
Skills & Requirements
Must-have
OpenStack components architecture and data flow
Production Kubernetes cluster issue resolution
Linux administration storage and networking subsystems
Customer escalation response via portal video call or phone
Virtualization technologies KVM libvirt Xen
Nice-to-have
Software-defined networking SDN OVS/OVN experience
Configuration management tools Puppet Chef Salt Ansible
Golang programming knowledge
AWS EKS cloud technology understanding
Strong ownership mindset and customer obsession
Key Requirements
3+ years experience with customer escalations
Working knowledge of OpenStack satellite technologies
Hands-on experience resolving production Kubernetes issues