Customer Service Representative (portuguese-speaking) - Search Engine

Concentrix

Lisbon, Portugal
On-site
Portuguese language fluency
English b2 fluency
Inbound customer requests
Concentrix is seeking a Portuguese-speaking Customer Service Representative to join their team in Lisbon, Portugal. The role focuses on delivering exceptional customer service through various channels while supporting clients with inquiries and technical issues

Job Summary

  • As a Customer Service Representative, you will ensure that performance goals are met across all operations and that we fulfill client expectations related to operational excellence.
  • You will respond to inbound customer requests, documenting relevant case information and assuring excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues.
  • We offer full-time indefinite contracts, competitive salary and performance bonus, central location in Lisbon, and full paid training on the company and the project.

Matching Summary

Match Score: 85

Concentrix is seeking a Portuguese-speaking Customer Service Representative to join their team in Lisbon, Portugal. The role focuses on delivering exceptional customer service through various channels while supporting clients with inquiries and technical issues.

Skills & Requirements

Must-have

  • Portuguese language fluency
  • English B2 fluency
  • Inbound customer requests
  • Technical support via multiple channels

Nice-to-have

  • Proactive and self-motivated
  • Great team player
  • Keep up with IT trends

Key Requirements

  • High level of Portuguese (written and oral)
  • Fluent in English (B2)
  • Legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter