Associate Client Experience Manager

Abacus Early Learning Center

Kent, United Kingdom
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Client relationship management
Technical acumen
Cybersecurity concepts
** Abacus Early Learning Center is seeking an Associate Client Experience Manager to enhance client relationships and drive business growth through effective communication and technical knowledge. The role emphasizes building trust with clients, understanding their needs, and leveraging insights to improve service delivery. **

Job Summary

  • Build and maintain strong client relationships, advising on new products and identifying commercial opportunities.
  • Gather and analyze client intelligence to continuously improve services and inform technology enhancements.
  • Provide continuous client education and training on the Abacus platform, ensuring adoption and best practices.

Matching Summary

Match Score: 75

** Abacus Early Learning Center is seeking an Associate Client Experience Manager to enhance client relationships and drive business growth through effective communication and technical knowledge. The role emphasizes building trust with clients, understanding their needs, and leveraging insights to improve service delivery. **

Skills & Requirements

Must-have

  • Client relationship management
  • Technical acumen
  • Cybersecurity concepts
  • Client intelligence analysis
  • Commercial opportunity identification
  • Salesforce and internal systems

Nice-to-have

  • Client-first mindset
  • Cross-functional collaboration
  • High emotional intelligence
  • Creative problem-solving
  • Positive and collaborative attitude

Key Requirements

  • 2+ years of Client Experience Management/Client Relationship Management/Client Success Management/Account Management experience
  • Advanced technology concepts and financial services experience
  • Bachelor’s Degree preferred
  • Hands-on technical experience preferred
  • Knowledge of Salesforce and ServiceNow preferred

Work Rights

Not specified

Tailored Resume

Cover Letter