Principal Product Operations Manager

Branchmetrics

Remote
Base: $175,000 to $227,000 (tx); bonus/equity: 10%...
Fully remote
Build and scale product operations function
Define strategic vision for product operations
Own end-to-end product lifecycle operations
Branchmetrics is seeking a Principal Product Operations Manager to lead and optimize product operations in a remote setting. The ideal candidate will have extensive experience in product management and operations within a B2B SaaS environment, with a strong focus on AI integration and cross-functional collaboration

Job Summary

  • This newly created opportunity reports directly to the VP of Product and owns all product operations to drive operational excellence.
  • In this role, you will lead cross-functional initiatives and will be responsible for designing and optimizing the end-to-end product development lifecycle, leveraging AI-powered tools and workflow automation to accelerate delivery, eliminate process bottlenecks, and surface actionable insights from data.
  • This position sits at the intersection of operational efficiency, customer-centricity, and intelligent automation — ensuring our product teams are equipped to move with speed and precision in a rapidly evolving landscape.

Matching Summary

Match Score: 85

Branchmetrics is seeking a Principal Product Operations Manager to lead and optimize product operations in a remote setting. The ideal candidate will have extensive experience in product management and operations within a B2B SaaS environment, with a strong focus on AI integration and cross-functional collaboration.

Salary

Base: $175,000 to $227,000 (TX); Bonus/Equity: 10% annual bonus tied to company goals; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Build and scale Product Operations function
  • Define strategic vision for product operations
  • Own end-to-end product lifecycle operations
  • Operationalize AI-powered tools and workflows
  • Lead cross-functional initiatives
  • Design and operationalize Voice of Customer program
  • Own product knowledge management
  • Establish and report on operational health metrics

Nice-to-have

  • Empowering people to move fast
  • Owning outcomes and building something meaningful
  • Smart, humble, and collaborative teammates
  • Driving results in a scaling environment
  • Shaping the future of customer growth

Key Requirements

  • 12+ years in product management, product operations, technical program management, or strategy roles
  • 6+ years leading operations or cross-functional teams in a B2B SaaS environment
  • Deep domain expertise in B2B SaaS product operations
  • Demonstrated success implementing organization-wide process transformations
  • Experience driving adoption of AI-powered tooling and workflows at scale
  • Strong executive presence
  • Hands-on proficiency with modern product stack
  • Practical AI fluency
  • Proven track record of establishing metrics-driven cultures
  • Strategic systems thinker
  • Exceptional communication skills
  • Experience leading in fast-paced, high-ambiguity environments

Work Rights

Not specified

Tailored Resume

Cover Letter