Senior Team Lead-security, Technical Services

NTT DATA

Bangkok, Thailand
Hybrid
It service management
Client satisfaction
Technical incident resolution
The Senior Team Lead, Technical Services is responsible for ensuring operational IT infrastructure and systems for clients

Job Summary

  • The Senior Team Lead, Technical Services is responsible for ensuring operational IT infrastructure and systems for clients.
  • This role focuses on managing incidents to resolution while maintaining service level agreements.
  • NTT DATA promotes a diverse and inclusive workplace where employees can grow and thrive.

Matching Summary

The Senior Team Lead, Technical Services is responsible for ensuring operational IT infrastructure and systems for clients.

Skills & Requirements

Must-have

  • IT service management
  • client satisfaction
  • technical incident resolution

Nice-to-have

  • collaborative work environment
  • mentorship skills
  • strong client relationships

Key Requirements

  • Bachelor's degree in IT or related field
  • Solid experience in a similar role
  • Moderate experience managing a technical team

Work Rights

Not specified

Tailored Resume

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