Senior Manager, Ecosystem Development Product

Western Union

Hybrid
Ecosystem development product management
Define business requirements
Commercial relationships with suppliers
Manage and own all aspects of the program including facilitating design and build of new non-remittance based user experiences, defining business requirements, coordinating regulatory licensing and associated compliance programs, commercial relationships with suppliers, launch plans, internal management reporting, pricing and ongoing customer lifecycle management

Job Summary

  • Manage and own all aspects of the program including facilitating design and build of new non-remittance based user experiences, defining business requirements, coordinating regulatory licensing and associated compliance programs, commercial relationships with suppliers, launch plans, internal management reporting, pricing and ongoing customer lifecycle management.
  • Seeking and digesting customer feedback about new services to be delivered in the app, creating business cases to support those new services and then coordinating their configuration in to our Western Union App.
  • Western Union values in-person collaboration, problem solving, and ideation whenever possible; the expectation is to work from the office a minimum of three days a week.

Matching Summary

Manage and own all aspects of the program including facilitating design and build of new non-remittance based user experiences, defining business requirements, coordinating regulatory licensing and associated compliance programs, commercial relationships with suppliers, launch plans, internal management reporting, pricing and ongoing customer lifecycle management.

Skills & Requirements

Must-have

  • Ecosystem development product management
  • Define business requirements
  • Commercial relationships with suppliers
  • Customer lifecycle management
  • User experience vision
  • Supplier negotiation
  • Customer acquisition strategies
  • Product requirements definition

Nice-to-have

  • Familiarity with Confluence and Jira
  • Experience developing basic wireframes
  • Experience in fintechs or financial services
  • Experience working in a large corporate environment

Key Requirements

  • At least 7 years' experience in financial product management
  • Domestic and international payments experience
  • Sound process improvement, optimization, operations experience
  • Card scheme, risk and compliance management
  • Experience building and launching consumer applications
  • Strong business writing, numerical analysis, and communication skills
  • Basic understanding of systems development

Work Rights

Not specified

Tailored Resume

Cover Letter