2nd Line It Support, Desktop Services, Europe

Travelers

United Kingdom
Not specified; not specified; benefits: private me...
Hybrid (3 days in office, 2 days remote)
Prior customer facing end user technology support experience
Technical proficiency in microsoft office and outlook
Experience with incident and problem management processes
Travelers is seeking a 2nd Line IT Support specialist to provide technical assistance to staff in their UK offices. The role involves supporting PC hardware and software, ensuring optimal use of IT systems, and fostering a culture of collaboration and innovation within the company

Job Summary

  • The role involves providing 1st and 2nd line IT technical support to Travelers UK staff to ensure optimum use of corporate IT systems.
  • Employees will handle PC hardware, laptops, printers, scanners, and mobile applications while utilizing the IT Service Desk system effectively.
  • Travelers offers a comprehensive benefits package including private medical insurance, pension contributions, and a minimum of 25 days holiday entitlement annually.

Matching Summary

Match Score: 85

Travelers is seeking a 2nd Line IT Support specialist to provide technical assistance to staff in their UK offices. The role involves supporting PC hardware and software, ensuring optimal use of IT systems, and fostering a culture of collaboration and innovation within the company.

Salary

Not specified; Not specified; Benefits: Private Medical Insurance, Pension Plan contribution, 25-35 days holiday, Wellness Programme

Skills & Requirements

Must-have

  • Prior customer facing end user technology support experience
  • Technical proficiency in Microsoft Office and Outlook
  • Experience with incident and problem management processes

Nice-to-have

  • Experience in the financial sector
  • Proactive self-starter personality
  • Ability to work in a high-pressure environment
  • Strong written and oral communication skills

Key Requirements

  • Prior experience with customer facing end user technology support

Work Rights

Not specified

Tailored Resume

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