Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Hybrid
Telephone answering platform proficiency
Patient privacy compliance
Call center customer service
Advocate Health offers a comprehensive suite of Total Rewards including benefits, competitive compensation, and career development programs
Job Summary
Advocate Health offers a comprehensive suite of Total Rewards including benefits, competitive compensation, and career development programs.
The role involves utilizing a telephone answering platform to efficiently handle calls while maintaining patient privacy and meeting departmental metrics.
Advocate Health is a national leader in clinical innovation and employs 155,000 teammates across 69 hospitals and over 1,000 care locations.
Matching Summary
Advocate Health offers a comprehensive suite of Total Rewards including benefits, competitive compensation, and career development programs.
Salary
Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Paid time off, health and welfare benefits, retirement plans, educational assistance
Skills & Requirements
Must-have
Telephone answering platform proficiency
Patient privacy compliance
Call center customer service
Database application expertise
Ability to lift up to 30 pounds
Hybrid work schedule Monday to Friday
Nice-to-have
Experience with Microsoft Office
CRM and EMR software knowledge
Active listening and critical thinking
Team player mindset
Fast-paced environment adaptability
Key Requirements
High school diploma or GED required
Bachelor's degree preferred
One year medical or healthcare experience preferred
Superior customer service or call center experience preferred