Patient Service Representative Lead, Urgent Care

Advocate Health

Milwaukee, Wisconsin, USA
Base: $21.85 - $32.80; bonus/equity: not specified...
Electronic health record creation
Patient check-in and registration
Hipaa compliance
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • Electronic health record creation
  • Patient check-in and registration
  • HIPAA compliance
  • Insurance basics knowledge
  • Customer service skills
  • High-volume workload management

Nice-to-have

  • Service recovery skills
  • Independent thinking and problem-solving
  • Collaborative work environment
  • Proactive communication

Key Requirements

  • High School Diploma or GED
  • No experience required
  • No licensure required

Work Rights

Not specified

Tailored Resume

Cover Letter