Specialist, Technical Sales - Bilingual

Concentrix

Bogota, Colombia
Channel partner relationship management
Customer retention and revenue growth
Sales forecasting
Improve customer retention and revenue growth for an established customer base while providing accurate sales forecasts

Job Summary

  • Improve customer retention and revenue growth for an established customer base while providing accurate sales forecasts.
  • Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams.
  • Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products.

Matching Summary

Improve customer retention and revenue growth for an established customer base while providing accurate sales forecasts.

Skills & Requirements

Must-have

  • Channel partner relationship management
  • Customer retention and revenue growth
  • Sales forecasting
  • Promote product sales
  • High volume customer contacts
  • CRM hygiene

Nice-to-have

  • Passion for customer experience
  • Willingness to learn new technology
  • Predictive data analysis
  • Share best practices
  • Vendor events attendance

Key Requirements

  • 3+ years customer service or sales experience
  • High-volume calling experience
  • Problem-solving skills
  • Coaching or training delivery experience
  • Excellent MS Office knowledge
  • Salesforce.com or similar CRM experience
  • Bilingual English and Spanish

Work Rights

Not specified

Tailored Resume

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