Base: $31,600.00 - $45,800.00; bonus/equity: not s...
Hybrid
Knowledge of university policies and procedures
Ability to troubleshoot customer issues
Experience with point-of-sale systems
The Customer Service Representatives provide internal and external customer support for University functions, events, and services including housing, dining, hospitality, transportation, facilities, athletics, agriculture, etc
Job Summary
The Customer Service Representatives provide internal and external customer support for University functions, events, and services including housing, dining, hospitality, transportation, facilities, athletics, agriculture, etc.
Tasks require knowledge of University policies, procedures, practices, and protocols to troubleshoot issues, to provide timely resolutions and assistance, and to promote/market products, projects, programs, and services.
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being, including comprehensive medical, dental, and vision coverage.
Matching Summary
The Customer Service Representatives provide internal and external customer support for University functions, events, and services including housing, dining, hospitality, transportation, facilities, athletics, agriculture, etc.
Salary
Base: $31,600.00 - $45,800.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement plans, paid time off, 75% tuition discount
Skills & Requirements
Must-have
Knowledge of university policies and procedures
Ability to troubleshoot customer issues
Experience with point-of-sale systems
Nice-to-have
Strong interpersonal communication skills
Ability to work in a fast-paced environment
Experience with inventory management
Key Requirements
High School Diploma or GED required
Must be authorized to work in the U.S.
Successful completion of background check required