Jabil is seeking an IT Process Engineer II to lead the design and implementation of IT processes within their organization, emphasizing change and incident management. The role requires a strong background in IT, effective communication skills, and the ability to work both independently and collaboratively in a fully remote setting
Job Summary
The role involves driving the design and build of IT processes while ensuring day-to-day operational stability across the organization.
Candidates must utilize the ITIL framework to manage change, configuration, incidents, and problems effectively.
The position requires leading process improvement initiatives, developing metrics, and ensuring compliance with audit requirements like Sarbanes-Oxley.
Matching Summary
Match Score: 85
Jabil is seeking an IT Process Engineer II to lead the design and implementation of IT processes within their organization, emphasizing change and incident management. The role requires a strong background in IT, effective communication skills, and the ability to work both independently and collaboratively in a fully remote setting.
Skills & Requirements
Must-have
ITIL framework experience
Change and incident management
Process design and implementation
Configuration management expertise
Service level management
Nice-to-have
Continuous improvement mindset
Strong presentation skills
Cross-functional team leadership
Cost reduction initiatives
Customer satisfaction focus
Key Requirements
Bachelor's degree in computer science or related discipline